Shipping Protection
Shipping Protection
The Size Guide
Determining what bag sizes you need for your collection can be overwhelming. Take a peek at our size chart for details on each size.
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Details
Details
Shipping & Returns
Shipping & Returns
Please wait 5-7 business days for personalized orders and 1-2 business days for all other orders, for us to process your order. Our shipping methods include: USPS Priority Mail, UPS Ground, FedEx Home Delivery, FedEx 2- Day, and FedEx Overnight. Shipping methods and delivery times depend on your location. UPS and USPS sites quote, but do not guarantee, 2-8 business days for residential domestic shipping. Learn more here.
Returns
Personalized items are not eligible for returns. Merchandise must be returned or exchanged within 14 days from the day that you receive your order.
Please note we charge a flat-rate return shipping fee of $10 that includes return shipping and restocking. Read more here.
Why get OTG?
Why get OTG?
How to Care For Your OTG
Easily wash your OTG bag when your lip gloss explodes or dirt smudges. Simply hose out the bag with a bit of dish soap and water. For tough spots you can use a magic eraser!
